Verisite checked customerfirst.nl on October 9, 2026 and gave it a trust score of 75/100. Out of 117 checks, 71 passed, with 18 warning(s) and 28 failed check(s).
Trust Score
Good
Shopping
Yes, customerfirst.nl has good trustworthiness, but there are some open points that require attention. This site is the leading trade publication for customer contact professionals, providing up-to-date information on customer service management and customer experience.
CustomerFirst offers practical and useful information aimed at improving service and customer contact. This makes it a valuable resource for professionals in the field.
Checks HTTP security headers and cookie security configuration.
Checks for exposed sensitive files, directory listings, and information disclosure.
Scans page content for suspicious scripts, iframes, external forms, and cryptominers.
Verifies the SSL/TLS certificate validity and configuration.
Checks the age of the domain registration. Very young domains are often associated with fraud.
Checks for tracking cookies, consent mechanisms, and third-party trackers.
Checks for chamber of commerce number, VAT number, contact details, and required legal pages.
Checks external reviews (Trustpilot) and trust seals (Kiyoh, WebwinkelKeur).
Checks if the domain appears on known fraud or phishing lists.
Detects CMS, frameworks, and JavaScript libraries and checks for outdated versions.
Analyzes SPF, DKIM and DMARC configuration for email authentication.
Checks open ports, HTTP protocol support, redirect chain, and mixed content.
Checks DNS records, server information and hosting details.
Checks HTTP security headers and cookie security configuration.
Detects CMS, frameworks, and JavaScript libraries and checks for outdated versions.
Checks for exposed sensitive files, directory listings, and information disclosure.
Checks the age of the domain registration. Very young domains are often associated with fraud.
Checks for tracking cookies, consent mechanisms, and third-party trackers.
Checks open ports, HTTP protocol support, redirect chain, and mixed content.
Scans page content for suspicious scripts, iframes, external forms, and cryptominers.
Checks for chamber of commerce number, VAT number, contact details, and required legal pages.
Checks external reviews (Trustpilot) and trust seals (Kiyoh, WebwinkelKeur).
Checks if the domain appears on known fraud or phishing lists.
Verifies the SSL/TLS certificate validity and configuration.
Checks DNS records, server information and hosting details.
CustomerFirst is the leading trade publication in the field of customer contact, customer service management, and customer experience. The website provides practical, up-to-date, and useful information about distinctive service. The platform targets professionals looking to enhance their customer contact and offers insights into best practices and trends.
The site has several key features, including an SSL certificate for secure connections and a good domain age. However, there are also some points of concern, such as the lack of security headers and issues with the verification of business data and reviews.
The site lacks security headers, which poses a risk to the safety of your data. This means your information may not be adequately protected. Additionally, there are warnings regarding email authentication and network security, indicating partial vulnerabilities that could affect trust. It is also important to note that business data and reviews could not be verified, meaning this information is unknown.
The trust band for customerfirst.nl has changed from "excellent" to "good". This change is applicable until June 4, 2026, due to some unverified data and warnings identified in recent checks.
Verisite is an independent platform that conducts automated trust checks on websites. This result means that visitors should be cautious when sharing personal information on customerfirst.nl, given the open points. For the company itself, this indicates that they need to improve their transparency and security to maintain customer trust.
