Verisite checked support.hostelworld.com on August 24, 2026 and gave it a trust score of 80/100. Out of 108 checks, 40 passed, with 18 warning(s) and 50 failed check(s).

support.hostelworld.com

Last checked 1 day ago

Part of hostelworld.com
Visit website
80 /100

Trust Score

Good

4
Passed
2
Warning
0
Failed

Other

The reliability of support.hostelworld.com is moderate, with a score of 50. This indicates that there are some concerns you should consider before using this site.

The website serves as a support platform for Hostelworld, but no homepage content could be retrieved. This may indicate potential issues.

60/100

Security Headers

Checks HTTP security headers and cookie security configuration.

Security headers are well configured.
100/100

Information Exposure

Checks for exposed sensitive files, directory listings, and information disclosure.

No exposed sensitive files or directories found.
0/100

Content Security

Scans page content for suspicious scripts, iframes, external forms, and cryptominers.

An error occurred while performing this check.
100/100

SSL Certificate

Verifies the SSL/TLS certificate validity and configuration.

Valid SSL certificate found (expires 2026-11-17).
0/100

Privacy & Cookies

Checks for tracking cookies, consent mechanisms, and third-party trackers.

Could not connect to support.hostelworld.com to check privacy settings.
100/100

Malicious / Safety

Checks if the domain appears on known fraud or phishing lists.

This domain was not found on any known fraud or phishing lists.
0/100

Technology & Software

Detects CMS, frameworks, and JavaScript libraries and checks for outdated versions.

Could not connect to support.hostelworld.com to detect technology.
46/100

Network & Transport

Checks open ports, HTTP protocol support, redirect chain, and mixed content.

Some network configuration issues were found.
70/100

DNS & Server

Checks DNS records, server information and hosting details.

No MX records found. The domain cannot receive email.

About this website

The website support.hostelworld.com is a support platform for Hostelworld. Unfortunately, no homepage content could be retrieved, raising questions about the accessibility and functionality of the site. The website is intended to assist users with their inquiries and issues related to Hostelworld.

Key facts about this website include that the security headers are good, but there are several critical errors. The technology could not be verified, meaning you should treat this site as unknown. The privacy settings have also not been verified, which could pose a risk to users.

What our scores mean for you

The site has several serious shortcomings. The email authentication has failed, meaning your personal data may not be adequately protected. This could lead to an increased risk of identity theft or other security issues. Additionally, there are problems with the reviews, meaning you may not be able to expect reliable feedback about the services.

Score evolution

There is no previous score available for this website, so we cannot discuss any score development.

What this means

Verisite is an independent platform that runs automated trust checks on websites. This specific score of 50 means that visitors should be cautious when using this site, as there are various risks involved. For the company itself, this score may impact its reputation and customer trust.

Frequently asked questions

Does support.hostelworld.com have a valid SSL certificate?
Yes, the website has a valid SSL certificate, meaning connections are encrypted.
Has support.hostelworld.com ever been reported for fraud?
No external red flags or evidence of fraud have been found for this website.
Why could the site's technology not be verified?
The technology could not be verified, meaning no information is available about the technology used.
What are the risks of using this site?
The risks include a lack of email authentication and unreliable reviews, which can lead to security issues.
What does it mean that the privacy settings are unverified?
This means it is unclear how the site handles your personal data.
Is the network status of the site reliable?
The network status has a warning, indicating there are partial issues that may affect trust.