Verisite checked zendesk.com on August 23, 2026 and gave it a trust score of 90/100. Out of 157 checks, 116 passed, with 21 warning(s) and 20 failed check(s).
Trust Score
Excellent
Score incl. subdomains: 74/100
Other
Yes, zendesk.com is trustworthy and meets all key trust criteria. This site offers an AI-powered service platform that helps businesses enhance their customer service.
Zendesk provides more than just ticket management; their AI agents assist in resolving inquiries, improving service quality, speed, and scalability. You can try their services for free now.
Checks HTTP security headers and cookie security configuration.
Checks for exposed sensitive files, directory listings, and information disclosure.
Scans page content for suspicious scripts, iframes, external forms, and cryptominers.
Verifies the SSL/TLS certificate validity and configuration.
Checks the age of the domain registration. Very young domains are often associated with fraud.
Checks for tracking cookies, consent mechanisms, and third-party trackers.
Checks for chamber of commerce number, VAT number, contact details, and required legal pages.
Checks external reviews (Trustpilot) and trust seals (Kiyoh, WebwinkelKeur).
Checks if the domain appears on known fraud or phishing lists.
Detects CMS, frameworks, and JavaScript libraries and checks for outdated versions.
Analyzes SPF, DKIM and DMARC configuration for email authentication.
Checks open ports, HTTP protocol support, redirect chain, and mixed content.
Checks DNS records, server information and hosting details.
Checks HTTP security headers and cookie security configuration.
Detects CMS, frameworks, and JavaScript libraries and checks for outdated versions.
Checks for exposed sensitive files, directory listings, and information disclosure.
Analyzes SPF, DKIM and DMARC configuration for email authentication.
Checks the age of the domain registration. Very young domains are often associated with fraud.
Checks for tracking cookies, consent mechanisms, and third-party trackers.
Checks open ports, HTTP protocol support, redirect chain, and mixed content.
Scans page content for suspicious scripts, iframes, external forms, and cryptominers.
Checks for chamber of commerce number, VAT number, contact details, and required legal pages.
Checks external reviews (Trustpilot) and trust seals (Kiyoh, WebwinkelKeur).
Checks if the domain appears on known fraud or phishing lists.
Verifies the SSL/TLS certificate validity and configuration.
Checks DNS records, server information and hosting details.
Zendesk.com is an AI-powered service platform that helps businesses optimize their customer service. With their innovative solutions, organizations can enhance the quality and speed of their service, leading to improved customer satisfaction. Their services are designed to reduce the burden on customer service teams by utilizing advanced AI technologies.
Key facts about zendesk.com include that the website has an SSL certificate, ensuring that your data is secure during transmission. The domain age is also a positive sign of stability. However, there are some points of concern, such as the lack of security headers and negative reviews, which could impact the overall experience.
While zendesk.com is rated excellent, there are some risks associated with using the site. The absence of security headers means there is a risk of data breaches, which could expose your personal information. Additionally, the warning regarding content security indicates potential vulnerabilities that could affect the site's integrity. Negative reviews may also suggest customer dissatisfaction.
Verisite is an independent platform that runs automated trust checks on websites. This particular result means that visitors to zendesk.com should be aware of the risks associated with the current shortcomings but can also benefit from the site's strengths. For the company itself, this indicates that they need to improve their security measures to maintain customer trust.
